Handling raw dog food safely is easy once you have a routine. Follow these simple rules to keep your dog and your family safe.
Storing frozen raw food
- Keep raw dog food frozen at -18°C until you need it.
- Store it separately from your own food where possible, or on the bottom shelf of the freezer.
- Our 500g packs make it easy to take out only what you need.
How to defrost
The safest way is to defrost in the fridge overnight. Put the pack in a bowl or sealed container on the bottom shelf to catch any drips.
- Don't defrost on the kitchen worktop at room temperature.
- Don't defrost in the microwave, as it can partly cook the food and any bone content.
- Once defrosted, keep it chilled and use within 24 hours.
- Don't refreeze food that has been defrosted.
Hygiene tips
- Wash your hands before and after handling raw food.
- Clean bowls, utensils and surfaces with hot soapy water after each meal.
- Pick up any uneaten food after 20–30 minutes.
Plan ahead
A simple habit helps: each evening, move the next day's pack from the freezer to the fridge. Not sure how many packs your dog needs? Use our raw dog food calculator.
Browse our frozen raw dog food range, delivered frozen across the UK.